PRINTER REPAIRS
Has your printer recently begun to experience technical difficulties, for one reason or another? If so, then you may be interested in reaching out to NuEraSA as soon as possible. Here, you will be able to make use of the expertise that is provided by NuEraSA’s highly skilled team of technicians, who will get your printers back in working condition in no time at all.
How Can We Help You?
With laser printers, we can repair the following brands:
- HP
- Samsung
- Lexmark
- Oki
- Kyocera
- Epson
- Brother
- And more
What allows our services to stand apart from the competition would have to be our team of skilled technicians. Across our 4 technicians, they have a combined total of over 50 years of experience within the industry, ensuring that your printers receive the best results currently possible.
We also provide our clients with genuine replacement parts during our repair service but provide the option of OEM refurbished parts if available.
Our Process
In order to get your printer(s) repaired via our services, all you need to do is the following:
- Contact us via WhatsApp at 076 095 9802, through email at connor@nuerasa.co.za or fill out and submit the form below.
- In your message or email, you will need to provide us with your printer’s brand as well as a serial number.
- Additionally, you will need to provide us with a description of the faults at hand, and if possible, a fault report too.
- Thereafter, we will provide an adequately priced quote. However, this may not be the final quote, as this will only be written up and provided after the completion of the physical assessment.
Our Turnaround Times are as Follows:
We are able to provide you with a quote within the same day of receiving your queries unless the issue is uncommon or advanced.
Please Take Note of the Following:
We can offer onsite repair services within 45km of our offices. However, we will require that you provide us with the model of your device, a description of the faults, as well as your address in order to provide an accurate quote for this type of service. We can alternatively arrange a collection to have your device brought back to our workshop for assessment, you address will be required so we can advise on the applicable freight costs.
For over 20 years, we have been supplying spare parts of which all of our printer parts used in repairs are original OEM. Our longevity means we have leverage with an extensive supply chain to source the original spares required.
Our client’s devices are secured and protected as we are fully compliant with the POPIA act.
We charge R299 excluding VAT assessment fee, if the repair quote is accepted, the assessment fee will be null in void. With regards to board work, if we assess your device and it is deemed unrepairable due to severe hardware failure or damage, then the R299 still stands to cover our technical team’s time to assess the unit. In other instances, if we cannot provide a quote to repair your device, such as not being able to source the parts, we will not charge an assessment fee
Please fill out the below and a sales rep will contact you promptly.